1. Do you accept Section 8 / low income?
A. Effective January 1, 2020, Jones & Jones Communities will now accept Section 8 vouchers.The rental requirements stay the same, and all applicants must qualify at 2.3 times the rental rate, as well as the employment and credit requirements.
2. What is your pet policy and what breeds are allowed?
A. Pets are welcome. We allow up to 2 pets total. There are no weight restrictions, but some breed restrictions do apply. All pets are subject to review and the management's final approval. If the pet is approved, we will require a deposit of $400 per pet and a monthly pet rent of $40 per pet. We also require a photograph of the pet, current vaccination record and proof of license, if required by the city or county. Pets must be spayed or neutered.
3. Do you have a fitness center?
A. Yes, we have a fitness center on-site.
4. Are there washer and dryer hookups in the apartments?
A. No, there are no private washer and dryer hookups inside each apartment, but there are laundry facilities available at the property.
5. Does the security deposit depend on my credit score?
A. We take into consideration a complete credit, rental and employment history when determining the security deposit.
6. Do you offer 6-month leases?
A. Yes, we offer 6-month leases, however, the rent will be increased by 20% per month.
7. How many people are allowed to live in an apartment?
A. The guidelines are as follows:
Studio - No more than 2 people
1 bedroom - No more than 3 people
2 bedrooms - No more than 5 people
3 bedrooms - No more than 7 people
8. Are utilities included?
A. Utilities are property specific. Please contact the Leasing Office for more information.
9. How long can I hold an apartment?
A. With a holding deposit, an apartment can be held for 14 days.
10. How long will the application approval process take?
A. Once we receive all the required documents, the approval process should take no more than 48-72 hours.
11. Do you accept cash for holding deposits or rent?
A. Under no circumstances do our offices accept cash. You can pay online at your property's website, www.thereserveatwarnercenter.com.
Newly remodeled units. All new cabinets, counter tops, flooring. Very beautiful.- Verified Resident
Apartments are very spacious and quality as well.- Verified Resident
The Kitchen and dining area are beautifully designed.- Verified Resident
The unit is so cute, and the staff so helpful and well coordinated.- Verified Resident
The Renovations were great. The Price was also great. The area is great. And most importantly, the Property is well kept.- Verified Resident
Closer to shops & restaurants- Verified Resident
The Reserve at Warner Center has exceed my expectations! The staff are warm and friendly, my apartment is spacious and the grounds are beautiful. I especially love walking to and from my apartment - the mature trees and fragrant tropical flowers are wonderful.- Verified Resident
I've been living here since 2011 and have always felt like my concerns are addressed swiftly. Although, as Jones and Jones took over, less concerns came up and I've been happy to call this place home.- Verified Resident
I adore living at The Reserve, great service, quick solution to any kind of problem.- Verified Resident
It has been such a relief to finally feel comfortable, secure and well taken care of. Jones and Jones are professional, are doing everything in their power to make our complex the best one in California and are very responsive to any of my concerns, questions, suggestions, etc. Where have they been all my life????- Verified Resident
Fantastic remodeled apartment and the location is perfect, right next to the village and movie theatre. The mall is also close By, walking distance. Close access to the freeway means easy driving to LA or Ventura.- Verified Resident
The apartment complex seems clean and well maintained as far as the grass area for the dogs. I like the amount of closet space given in the apartment and I like that it's hardwood throughout most of the apartment.- Verified Resident
Great place to live in. So beautiful and peaceful! I love it! Affordable too. You'll love it here. And it's also very clean. The staff are really nice and reachable when you have any problem, it get solved fast.- Verified Resident
Everyone is kind in the leasing office. The cleaning crew are great and maintenance is always there when I need them.- Verified Resident
The Reserve at Warner Center is a quiet, family oriented apartment community that we are fortunate to call "home". Samantha (rental office) was accessible and very helpful during the application process, and the few times we had a maintenance issue, it was promptly taken care of.- Yelp Review
I love living here! Management has always gone above and beyond to make sure I have comfort and safety in my home. They work with you on making sure all of your needs are met, and really get to know you.- Verified Resident
We have been living here about a month and everything has gone pretty smoothly. Questions have been answered, requests have been met, staff are extremely professional and very helpful. When you enter the office you are greeted by your first name; makes you feel valued.- Verified Resident
Great location, and outstanding amenities. Perfect for a small family or small group of friends. Very clean space and friendly environment. Strong sense of community, respectful neighbors. Great place if you have furry friends too- Verified Resident